Return Policy

Customer satisfaction is number one!

If you are not satisfied with your cake top, and need to return it for an exchange or refund, please do so within 15 days after receiving your order and return it BEFORE your wedding date.

Use the same box and packaging material (so it is not damaged in shipping). Copy your order form with a short note of the reason for your return and include it in the package.

Ship insured UPS, Fed Exp or U.S. Mail to the same address that is on the shipping label on your package.

There will be a 10% restocking fee for returned non-personalized items. Sorry, shipping costs are not reimbursed.

There will be a 20% restocking fee for any returned items customized with changes such as hair, flower, shoe color change, etc.

Sorry, shipping costs are not reimbursed.

(The 20% restocking fee is calculated on the cost of the figurine. The cost of the custom changes are not refundable.)

PLEASE NOTE:  Any figurine with skin tone changes are not returnable.

What's New at JW Cake Tops

My Dream Bald Groom

The special day has finally arrived. The guests are all waiting to see your dream finally come true! A lovely Bald Cake Top for your wedding day.

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Monster's Ball Gray Skin

Your guests will be chilled to the bone watching this Frankenstein couple dance at their Monsters Ball.

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Swept Up In His Arms Police Groom Blue Uniform with Nurse Bride

This Nurse Bride is head over heels for her Police Groom and he is nothing but a gentleman carrying her over the threshold. They couldn't look more in love captured in this classically romantic pose. Add a personal touch by changing the color of the Bride's shoes. Sorry, bride's nurse cap cannot be removed.

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A Kiss and We're Off Tennis

This couple shows all the excitement of a bride and groom about to start off on their first journey together as husband and wife. While perched on a suitcase the Bride steals a precious moment to kiss her Groom.

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