Return Policy

Customer satisfaction is number one!

If you are not satisfied with your cake top, and need to return it for an exchange or refund, please do so within 15 days after receiving your order and return it BEFORE your wedding date.

Use the same box and packaging material (so it is not damaged in shipping). Copy your order form with a short note of the reason for your return and include it in the package.

Ship insured UPS, Fed Exp or U.S. Mail to the same address that is on the shipping label on your package.

There will be a 10% restocking fee for returned non-personalized items. Sorry, shipping costs are not reimbursed.

There will be a 20% restocking fee for any returned items customized with changes such as hair, flower, shoe color change, etc.

Sorry, shipping costs are not reimbursed.

(The 20% restocking fee is calculated on the cost of the figurine. The cost of the custom changes are not refundable.)

PLEASE NOTE:  Any figurine with skin tone changes are not returnable.

What's New at JW Cake Tops

Look of Love Wedding Cake Topper

JW Caketops provides many themed wedding cake toppers customized to your color details. This topper displays a couple celebrating their wedding anniversary! Their attire, hair and flower colors have been personalized to resemble them on their special day!

Read more...

Monster's Ball Gray Skin

JW Caketops offers a wide array of themed wedding cake toppers including Halloween Weddings! This Monster's Ball Gray Skin wedding cake top has been customized with an ivory gown, white hair for bride, and a striking eye patch on the groom! See more of our Halloween themed toppers for your wedding celebration.

Read more...

Wedded Bliss Wedding Cake Topper

JW Caketops provides many elegant wedding cake toppers! This romantic figurine displays customized skin tones and hair colors to resemble the interracial couple. The figurines in our collection offer skin tone changes. Some of the specific categories include Kissing, Dancing, Western, Interracial, Bald Grooms, Beach and Shore, and much more!

Read more...

Dance With Me Sailor White Jumper

Jayne Williams Company offers all branches of the military including Marine, Air Force, Army, Navy, and Coast Guard. This cake topper features a navy enlisted groom wearing his sailor white jumper uniform with his lovely bride. We customize your jumper color, rank, skin tones, hair and flower colors, and so much more!

Read more...