Return Policy

Customer satisfaction is number one!

If you are not satisfied with your cake top, and need to return it for an exchange or refund, please do so within 15 days after receiving your order and return it BEFORE your wedding date.

Use the same box and packaging material (so it is not damaged in shipping). Copy your order form with a short note of the reason for your return and include it in the package.

Ship insured UPS, Fed Exp or U.S. Mail to the same address that is on the shipping label on your package.

There will be a 10% restocking fee for returned non-personalized items. Sorry, shipping costs are not reimbursed.

There will be a 20% restocking fee for any returned items customized with changes such as hair, flower, shoe color change, etc.

Sorry, shipping costs are not reimbursed.

(The 20% restocking fee is calculated on the cost of the figurine. The cost of the custom changes are not refundable.)

PLEASE NOTE:  Any figurine with skin tone changes are not returnable.

What's New at JW Cake Tops

True Romance

JW cake tops provides beautiful cake toppers for your wedding day! This bride is wearing a lacey cap sleeve gown with gold necklace and headband. Groom is wearing a full beard. We customize skin tones, hair and flower colors, facial hair, bald grooms, color of attire, and so much more!

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Bunny Rabbit Wedding

JW cake tops offers over 75 different animal couples such as these adorable Bride and Groom Bunny Rabbits for your animal themed wedding! From the Jungle, Marine & Arctic, Forest, and many more! Flower colors and bow ties can be your custom colors!

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Country Wedding

JW cake tops provides many themes including Western Cowboys and Cowgirls. This western bride and groom ride together on a tractor wearing cowgirl boots and western hats in this wedding cake topper! We customize skin tones, hair and flower colors, facial hair, bald grooms, color of attire, and so much more!

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Sweet Embrace Western

JW cake tops provides many themed wedding cake toppers! Get ready Cowboys and Cowgirls for a real Western Country Wedding! Custom colored boots, hats and attire are all available for the Western Bride and Groom, only from Jayne Williams Wedding Cake Tops!

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