Return Policy

Customer satisfaction is number one!

If you are not satisfied with your cake top, and need to return it for an exchange or refund, please do so within 15 days after receiving your order and return it BEFORE your wedding date.

Use the same box and packaging material (so it is not damaged in shipping). Copy your order form with a short note of the reason for your return and include it in the package.

Ship insured UPS, Fed Exp or U.S. Mail to the same address that is on the shipping label on your package.

There will be a 10% restocking fee for returned non-personalized items. Sorry, shipping costs are not reimbursed.

There will be a 20% restocking fee for any returned items customized with changes such as hair, flower, shoe color change, etc.

Sorry, shipping costs are not reimbursed.

(The 20% restocking fee is calculated on the cost of the figurine. The cost of the custom changes are not refundable.)

PLEASE NOTE:  Any figurine with skin tone changes are not returnable.

What's New at JW Cake Tops

The Last Dance

This very bone chilling and haunting Skeleton Bride and Groom "Last Dance" Wedding Cake Top. This topper will be the hit of the reception for any monster, scary, or horror enthusiast!

Read more...

Climbing Firefighter Tan Gear Groom with Bride

This firefighter Groom in his tan gear is climbing a ladder to get to his Bride. Great firefighter wedding cake topper!

Read more...

Perfect Match Dark Brown Bride and Caucasian Bald Groom

This Bald Cake Top figurine creates the perfect presentation of "True Romance". A stylish Bride and Dashing Groom that truly reflects a memorable combination of you and your beloved.

Read more...

Monster's Ball Gray Skin

Your guests will be chilled to the bone watching this Frankenstein couple dance at their Monsters Ball.

Read more...