Return Policy

Customer satisfaction is number one!

If you are not satisfied with your cake top, and need to return it for an exchange or refund, please do so within 15 days after receiving your order and return it BEFORE your wedding date.

Use the same box and packaging material (so it is not damaged in shipping). Copy your order form with a short note of the reason for your return and include it in the package.

Ship insured UPS, Fed Exp or U.S. Mail to the same address that is on the shipping label on your package.

There will be a 10% restocking fee for returned non-personalized items. Sorry, shipping costs are not reimbursed.

There will be a 20% restocking fee for any returned items customized with changes such as hair, flower, shoe color change, etc.

Sorry, shipping costs are not reimbursed.

(The 20% restocking fee is calculated on the cost of the figurine. The cost of the custom changes are not refundable.)

PLEASE NOTE:  Any figurine with skin tone changes are not returnable.

What's New at JW Cake Tops

The Last Dance

Jayne Williams Company offers many themed wedding cake tops. This topper celebrates the Last Dance! Sure to be a big hit at your Halloween themed wedding!

Custom color hair, facial hair and flower colors available, only from Jayne Williams Wedding Cake Tops!

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Swept Up In His Arms Firefighter Tan Gear Groom with Nurse Bride

Jayne Williams Company offers Firefighter Wedding Cake Toppers. This cake top features a firefighter groom holding his nurse bride. We also offer firefighter brides! We customize our toppers with skin tones, flower and hair colors, facial hair for grooms and more!

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Kissing on the Beach

Only a personalized wedding cake top with your likeliness created by Jayne Williams Company will provide a treasured keepsake for generations to come!

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Monster's Ball

Have a Haunting Wedding this Halloween with a personalized Frankenstein and Bride Wedding Cake Top only available from Jayne Williams Company! Vampires, Skeletons, and Zombies are also available for a timeless keepsake that will be cherished for generations to come!

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